Coronavirus Help and AdviceThese are challenging times, but they are also proving to be a time where communities are coming together to help each other.

Helping locally in our communities is an important element of being a Liberal Democrat. With the help of my Lib Dem colleagues at Guildford Borough Council and in Parliament I have put together this page of resources and links which I hope will help you, your family and your neighbours as we join together to overcome the coronavirus.

Please do let us know if there are resources that should be included on this page by emailing us here. Also, please share this page widely to help others get the help they need or so that they can volunteer to help others.

The local Liberal Democrat team are always here for you, so please feel free to contact us by email, phone or using social media if you think we can help.

Stay safe,

Z Franklin signature

Zöe Franklin
Parliamentary Spokesperson
Guildford Liberal Democrats

Remember: As the situation is changing daily, please take advice from the Government as to which activities you can take part in. If in doubt please stay at home.

New Update - local community support pages

Ash -

Burpham -

Compton/Pilgrims - (need to create an account and log in)

Guildford Central -

Merrow -

Park Barn and Westborough -

Shalford and Peasmarsh -

new update - guildford borough council's coronavirus helpline

Guildford Borough Council has a new community helpline for any resident who needs help with food, medicine or other support. If that's you, or someone you know please call 01483 444400 or register on their website at

Registering as an extremely vulnerable person

Register if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you'll be able to ask for help getting deliveries of essential supplies like food.

If you're not sure whether your medical condition makes you extremely vulnerable, register anyway.

You can register yourself, or on behalf of someone else.

Official Volunteering

  • Advice for those who need support and for those wishing to volunteer to help: 0300 200 1008

Helping local food banks

Our local food banks are experiencing exceptionally high demand for their help. If you need help please use the referral links below. Alternatively, if you can donate items or money to help them meet the need that would be fantastic.

North Guildford Food Bank - click for information about how to get help for you and your family - click for information about how to donate money or food - click to view their Facebook page which is regularly updated with a list of the most needed items

Salvation Army Food Bank - click to go to their Facebook page where you can find information about their food bank and how to make a donation.


Surrey Community Foundation has set up a fund to help support the work of organisations providing care and support to the most vulnerable and isolated. You can find out more about the fund here, or go directly to making a donation here.

We know that there are other organisations getting up and running who will need financial support and we will post more information here as it comes through to us.

Health advice and how to stop the spread

Government guidance on social distancing and who should self isolate

The latest information from Guildford Borough Council including advice for business and individuals needing financial support, how to dispose of waste if you have coronavirus or are self-isolating, and more.

Latest NHS advice

Urgent Dental Care

All dental practices have been requested to establish (independently or by collaboration with others) a remote urgent care service, providing telephone triage for their patients with urgent needs during usual working hours, and whenever possible treating with advice, analgesia, and antimicrobial means where appropriate. The regional commissioner will then inform the Directory of Services (DOS) lead so that 111 are up to date with the correct information. Whilst the system is still being worked out, the best advice currently is to call 111 for advice on where you can access urgent dental care, and let us know if there are any problems.

Financial help

For Businesses - current details of all the government schemes supporting business at this time.

ACAS are the workplace experts, funded by BEIS. They are advising employers and their workers through the Acas Helpline 0330 123 1100. They are running weekly live Twitter Q&A sessions with Acas experts (every Friday at 10:30). There are advisory webinars for employers too, and multiple dates are available. These free webinars will provide practical advice for employers to help manage the impact of Coronavirus in the workplace.

If you're Self Employed

Last week the Government announced a support package for the self-employed. The self-employed can also benefit in particular from the government's relaxation of the earnings rules (known as the Minimum Income Floor) in Universal Credit, and the deferral of Income Tax Self Assessment payments due in July 2020 to January 2021. Information is available here.

We know that there are various unanswered questions on this issue including what support there is for small limited company directors (as opposed to sole traders) and whether or not they can furlough themselves; the self-employed trading limit; about whether creditworthiness will be affected by delaying various payments; lack of clarity for contractors; eligibility for Universal Credit if a partner has a pension; and more. These have been taken up by the Lib Dem parliamentary team.